The subject of objections is rich, layered and nuanced. In the world of hard sales working with what’s in the way of “getting” the client is automatic. The pressure to convince is written as a script to be utilized with every person who expresses interest. This approach may be somewhat read more…

We just wrapped another incredible weekend at The CFJ Coaching Success School—where one of the students asked: “We hear about service all the time, but what does it really look like?” I appreciate this question so much. I wondered the same thing for a long time in my coaching practice. How many read more…

On a recent hike with my husband I realized I’ve had a low grade anxiety running in the background of my mind and heart. It wasn’t loud or forceful. It was subtle—like a constant hum of worry for the future. I’ve never lived in a time where one of the read more…

Saying no is a requirement in life and work. Whether you are at the beginning of your practice and need to say no to social time, scrolling on Facebook or added job demands, or whether you’re further along in your business and need to say no to requests for interviews, read more…

What if your patterns of criticism, nagging, annoyance, etc. are well-intentioned? What if they are here for you? Over the last few weeks I’ve shared about kindness (or lack thereof) in our most intimate relationships. I’ve talked about how critical I’ve been with my husband (and myself) and how I’m intentionally shifting those relationships. Upon read more…